The theme of the competition in 2021 is:
“Workers in the tourism industry”.
Some tourism workers are: Animator/entertainment team members, Bartender/barista, Bell team/uniformed services, Butler, Cabin crew members, Caddy, Call center agent, Cashier, Concierge, Cruiseship team members, Executive Housekeeper, Floor inspector, Food engineer, Front office clerk, Front office manager, Gardener, Golf club manager, Ground crew members, Guest services/Relations agents, Hotel guides, Hotel manager/General manager/Club manager, House/pool/beach people, Housekeeping officers, Hotel restaurant officers, Kitchen team, Laundry attendants, Lifeguards, Maintenance team members, Marina crew members, Marketing team members, Night auditors, Proshop attendants, Reservations clerks, Room attendants, Room service attendants, Sales team members/agents, Security agents, SPA team members, Stewerding team members, Ticketing officers, Tourist guides, Transfer agents, Waiter/waitress.
The tourism industry incorporates diverse activities in the following areas: Accommodation (hotel, motel, resorts, clubs, hostels etc.), Food and beverage services (restaurants, bars, cafes, pastry, local and authentic products food etc.), Transport services (airline, railway, road and water, car rentals, yachting etc.), Distribution (online, tour operators, travel agencies etc.), Cultural services (events, festivals, concerts, museums, sites etc.), Sport and recreational activities (entertainment, games, sports tournaments, world cup, night shows, and country-specific goods, services and activities, and sports and recreation), camping, caravan, extreme sports vb.